Corporate Responsibility

Summary of 2009 performance

Chime CR 2009 Update (pdf)

Performance against commitments 2008

Environment

Commitment Actions Progress
Reduce energy consumption at our business premises Continue to run quarterly poster campaigns to encourage employees to be energy efficient at home and at work Ongoing - squander monster internal communication campaign throughout 2008
  Introduce energy efficient criteria into IT purchasing decisions Achieved – standard in all IT procurement decisions
  Consult with landlords of leased buildings to identify areas of improvement and services utilised by our companies under their control Ongoing – e.g. Holborn Gate we have had regular tenants meetings, looking at power consumption and recycling
  Evaluate the need for purchasing policy to include power ratings and working practices Ongoing - Redrafted Standard Ts & Cs for purchasing
  Efficiency of air conditioning in all main buildings with main plants Ongoing – criteria built into maintenance contracts where possible. Appointment of consulting engineer for the group, whose brief covers technical input in discussions and environmental impacts
  Refrigerant losses in air conditioning at Curzon Street minimised Achieved – refurbished whole system
Reduce the amount of waste we produce as a business

Implement a waste awareness campaign to encourage employees to consider packaging and paper disposed in our offices. Explore on-site office waste segregation options

Utilise Landlord's initiative to recycle all waste at HG by 1st October 2007

Increase recycling at buildings by 30% in 2007

Achieved – all companies using preferred suppliers
 

 

Achieved
 

Achieved

  Work with suppliers to reduce the amount of packaging received Ongoing – e.g. discussion with Accord resulting in them no longer using standard packaging – instead only packaging that fits
  Remove bottled water from across the Group, or replace with environmentally friendly option Achieved - Where possible we have introduced plumbed in water coolers. Curzon Street now has a smart bottling system installed.  Other offices now using tap water and jugs.
Incorporate green travel into Chime's Travel Policy

Provide green travel initiatives to incentivise greener commuting and business travel.
Provide green travel initiatives to incentivise greener commuting and business travel cont’d

Explore more direct air routing with travel suppliers to reduce air miles

 

 

 

Travel Policy

Achieved - A ‘green’ travel planner has been introduced to highlight distances between all the London offices and how walking can better and just as quick as public transport.

Achieved - Put in cycle racks at our Holborn Gate office.
Achieved - Fixed the showers at Greencoat House office.
Ongoing - Working with Transport for London on a scheme to reduce the emissions of staff commuting to and from work

Ongoing - Working with travel suppliers
Ongoing - Our travel policy is updated regularly and is available on ChimeNet

  Implement the Government’s Cycle2Work Scheme across the Group

Achieved - Scheme now in place for all UK staff

Achieved - Advertised regularly on our internal newsletter and is on ChimeNet for all to access

Achieved - Now included in the Chime Group Staff Handbook given to all staff on joining

  Increase use of video-conferencing facilities, incorporate in travel policy and ensure employees are appropriately trained

Achieved - Installed facilities at Curzon St and Holborn Gate and promoted on The Week at Chime to all staff

Ongoing - Need to add to travel policy.  New System to be installed in Curzon Street for all to use

Achieved - Training is conducted by Central IT Team

  Use carbon efficient suppliers for all local travel Ongoing - Continue to promote the use of Addison Lee & Radio Taxis as Carbon Neutral preferred suppliers
Extend our commitment to the environment through the way we do business, and our relationships with our clients and suppliers

Clients **:
Develop 'working practices guidance handbook' for employees and clients, to encourage the consideration of environmental impacts on client work. This will include: guidance on the way we communicate with our clients; business travel/meetings options; materials (papers, inks, etc.) 

Work with clients to consider the environmental impacts from business travel in the work undertaken by Chime agencies

Ongoing – developing ‘preferred way of working’
 

 

 

 

Ongoing – some work in this area but not consistently across the group

 

Suppliers *:
Aim to use carbon neutral suppliers where possible.  Introduce environmental criteria into our selection process for preferred suppliers
 

Evaluate what we buy, how we buy it and how it is delivered and seek alternatives

Achieved - Reduced number of stationery deliveries made to main office sites in NPG vehicles. Continue to develop core list to increase number of green products supplied.

Ongoing monitoring process
Ongoing - Now part of our supplier selection criteria.  Addison Lee, Radio Taxisand Accord are main suppliers involved

Achieved - Environmental commitment now assessed as part of process for all new contracts tendered

Achieved - Cleaning contracts have moved over to green cleaning products

Continue to develop our understanding of our environmental impact

Continue to measure and monitor our environmental impacts so that we can accurately assess progress

Increase the robustness of our environmental data collection process and provide further guidance to our data owners

Ongoing – via Corporate Citizenship
 

Ongoing – now being managed centrally via Corporate Citizenship

Reduce the overall impact Chime has on the environment Reduce our carbon emissions by a further 5% Achieved – Although waiting final confirmation from the Edinburgh Audit Centre
Work in partnership with suppliers to reduce emissions in the supply chain May Day 2008 Pledge  See * above for details
Mobilise clients to take action May Day 2008 Pledge  See ** above for details
Identify and promote opportunities to engage in local environmental projects   Not achieved - planning to initiate in 2009
Develop tools to support companies in promoting behavioural change

Work shops to be set up for Champions, IT staff, HR staff, MDs and office managers

Working Group to be set up

Ongoing – work shops to be set up in early 2009
 

Ongoing – working group to be set up in early 2009

Carry out an audit and set a benchmark of standards for all Chime companies and for all future acquisitions Agree a minimum standard level of CSR that all current and new Chime Group companies must conform to Achieved - Minimum Standard Level document completed by all companies and certificates given to all companies which achieved 90% or more.  Working with those which didn’t to ensure a higher standard is achieved next year
Set a benchmark and provide supportive guidance for all Chime companies to follow Once the minimum standards audit has been completed we can then act of what needs to be done so all Chime companies achieve this benchmark Ongoing – in 2009 plan

Our People:

Commitment Action Progress
Continue to develop the Chime Cymbal Awards to champion excellence from around the Chime Group Introduce the Community Spirit and Climate Change Leader Award Achieved
Actively promote GAYE programme in order to increase the number of people signed up by 5%

Promote to all staff on internal newsletter

Add to all agency inductions for new staff

Ongoing - Advertised on The Week at Chime and every quarter thereafter

Not Achieved - Produce a form for all new staff to be given as part of their induction when they first join

Continue to raise awareness of ChimeNet as a support tool for our employees

Promoted to all new staff at the monthly Chime Induction Breakfasts

Revamp/redesign needed

Ongoing

 

On hold - until budgets allow

Develop our graduate training programme to include the whole Group

Bell Pottinger Group Graduate Training Programme incorporates Opinion Leader, BPSF, BPPA, BPB&B and Good Relations

Fast Track now has a Graduate Training Programme

Ongoing: Working with Group companies to encourage further support

 

Achieved

Continue to develop and promote our programme of internships and work experience across the group  

Ongoing – with all HR teams

Achieved – survey of all Chime companies done annually to record the number of interns and work experience people taken on each year by each company

Promote learning and development across the group Learning and Development programmes across the Chime Group include:
Managing Directors’ Meetings
Chime Congress
Chime Forum & Drinks Evenings
The Chime 100 Club
Chime Induction Breakfast
Chime Graduate Training Scheme
Chime New Biz Champion Events and networking
BP Group Training Programme
Bright Young Things events
Grapevine
The Week at Chime newsletter
Ongoing - as follows:
Held twice a year for MDs and FDs following plc results
Held once a year (budget dependent)
Held three times a year
Held 10 times a year for members and clients/prospects only
Held monthly for all new starters from across the Group
Annual scheme
Held quarterly
Mainly for the BP Group staff but open to all
Held bi-monthly for all staff under 30
Networking events for women only
Weekly internal newsletter for all staff

Community:

Commitment Action Progress
Launch a charity partnership which supports Chime's CR carbon neutral process/activity ***   Not achieved
Develop a clearer understanding of the contribution we as a business make to the community Annual survey for business contributions has been done by each company’s MD/FD.
Individual activity surveys also completed. Survey will be done annually
Achieved - Next Community Investment survey completed in January 2009 covering all business and individual contributions and activities
Continue to increase the contribution that we as a company and as individuals (financial and skill-based) make to our community Promote via people’s charity work, client pro bono work, etc. on our internal newsletter Ongoing - gathered from the Volunteer/Charity Hero of the Week section on The Week at Chime newsletter
Launch a group wide charity partnership See above *** Not achieved
Encourage volunteering across companies and individuals Promote charity and community involvement days Not achieved

 

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