Chime CR 2009 Update (pdf)
Performance against commitments 2008
Environment
| Commitment | Actions | Progress |
|---|---|---|
| Reduce energy consumption at our business premises | Continue to run quarterly poster campaigns to encourage employees to be energy efficient at home and at work | Ongoing - squander monster internal communication campaign throughout 2008 |
| Introduce energy efficient criteria into IT purchasing decisions | Achieved – standard in all IT procurement decisions | |
| Consult with landlords of leased buildings to identify areas of improvement and services utilised by our companies under their control | Ongoing – e.g. Holborn Gate we have had regular tenants meetings, looking at power consumption and recycling | |
| Evaluate the need for purchasing policy to include power ratings and working practices | Ongoing - Redrafted Standard Ts & Cs for purchasing | |
| Efficiency of air conditioning in all main buildings with main plants | Ongoing – criteria built into maintenance contracts where possible. Appointment of consulting engineer for the group, whose brief covers technical input in discussions and environmental impacts | |
| Refrigerant losses in air conditioning at |
Achieved – refurbished whole system | |
| Reduce the amount of waste we produce as a business |
Implement a waste awareness campaign to encourage employees to consider packaging and paper disposed in our offices. Explore on-site office waste segregation options Utilise Landlord's initiative to recycle all waste at HG by 1st October 2007 Increase recycling at buildings by 30% in 2007 |
Achieved – all companies using preferred suppliers
Achieved Achieved |
| Work with suppliers to reduce the amount of packaging received | Ongoing – e.g. discussion with Accord resulting in them no longer using standard packaging – instead only packaging that fits | |
| Remove bottled water from across the Group, or replace with environmentally friendly option | Achieved - Where possible we have introduced plumbed in water coolers. |
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| Incorporate green travel into Chime's Travel Policy |
Provide green travel initiatives to incentivise greener commuting and business travel. Explore more direct air routing with travel suppliers to reduce air miles
Travel Policy |
Achieved - A ‘green’ travel planner has been introduced to highlight distances between all the Achieved - Put in cycle racks at our Holborn Gate office. Ongoing - Working with travel suppliers |
| Implement the Government’s Cycle2Work Scheme across the Group |
Achieved - Scheme now in place for all Achieved - Advertised regularly on our internal newsletter and is on ChimeNet for all to access Achieved - Now included in the Chime Group Staff Handbook given to all staff on joining |
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| Increase use of video-conferencing facilities, incorporate in travel policy and ensure employees are appropriately trained |
Achieved - Installed facilities at Ongoing - Need to add to travel policy. New System to be installed in Achieved - Training is conducted by Central IT Team |
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| Use carbon efficient suppliers for all local travel | Ongoing - Continue to promote the use of Addison Lee & Radio Taxis as Carbon Neutral preferred suppliers | |
| Extend our commitment to the environment through the way we do business, and our relationships with our clients and suppliers |
Clients **: Work with clients to consider the environmental impacts from business travel in the work undertaken by Chime agencies |
Ongoing – developing ‘preferred way of working’
Ongoing – some work in this area but not consistently across the group |
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Suppliers *: Evaluate what we buy, how we buy it and how it is delivered and seek alternatives |
Achieved - Reduced number of stationery deliveries made to main office sites in NPG vehicles. Continue to develop core list to increase number of green products supplied. Ongoing monitoring process Achieved - Environmental commitment now assessed as part of process for all new contracts tendered Achieved - Cleaning contracts have moved over to green cleaning products |
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| Continue to develop our understanding of our environmental impact |
Continue to measure and monitor our environmental impacts so that we can accurately assess progress Increase the robustness of our environmental data collection process and provide further guidance to our data owners |
Ongoing – via Corporate Citizenship Ongoing – now being managed centrally via Corporate Citizenship |
| Reduce the overall impact Chime has on the environment | Reduce our carbon emissions by a further 5% | Achieved – Although waiting final confirmation from the Edinburgh Audit Centre |
| Work in partnership with suppliers to reduce emissions in the supply chain | May Day 2008 Pledge | See * above for details |
| Mobilise clients to take action | May Day 2008 Pledge | See ** above for details |
| Identify and promote opportunities to engage in local environmental projects | Not achieved - planning to initiate in 2009 | |
| Develop tools to support companies in promoting behavioural change |
Work shops to be set up for Champions, IT staff, HR staff, MDs and office managers Working Group to be set up |
Ongoing – work shops to be set up in early 2009 Ongoing – working group to be set up in early 2009 |
| Carry out an audit and set a benchmark of standards for all Chime companies and for all future acquisitions | Agree a minimum standard level of CSR that all current and new Chime Group companies must conform to | Achieved - Minimum Standard Level document completed by all companies and certificates given to all companies which achieved 90% or more. Working with those which didn’t to ensure a higher standard is achieved next year |
| Set a benchmark and provide supportive guidance for all Chime companies to follow | Once the minimum standards audit has been completed we can then act of what needs to be done so all Chime companies achieve this benchmark | Ongoing – in 2009 plan |
Our People:
| Commitment | Action | Progress |
|---|---|---|
| Continue to develop the Chime Cymbal Awards to champion excellence from around the Chime Group | Introduce the Community Spirit and Climate Change Leader Award | Achieved |
| Actively promote GAYE programme in order to increase the number of people signed up by 5% |
Promote to all staff on internal newsletter Add to all agency inductions for new staff |
Ongoing - Advertised on The Week at Chime and every quarter thereafter Not Achieved - Produce a form for all new staff to be given as part of their induction when they first join |
| Continue to raise awareness of ChimeNet as a support tool for our employees |
Promoted to all new staff at the monthly Chime Induction Breakfasts Revamp/redesign needed |
Ongoing
On hold - until budgets allow |
| Develop our graduate training programme to include the whole Group |
Bell Pottinger Group Graduate Training Programme incorporates Opinion Leader, BPSF, BPPA, BPB&B and Good Relations Fast Track now has a Graduate Training Programme |
Ongoing: Working with Group companies to encourage further support
Achieved |
| Continue to develop and promote our programme of internships and work experience across the group |
Ongoing – with all HR teams Achieved – survey of all Chime companies done annually to record the number of interns and work experience people taken on each year by each company |
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| Promote learning and development across the group | Learning and Development programmes across the Chime Group include: Managing Directors’ Meetings Chime Congress Chime Forum & Drinks Evenings The Chime 100 Club Chime Induction Breakfast Chime Graduate Training Scheme Chime New Biz Champion Events and networking BP Group Training Programme Bright Young Things events Grapevine The Week at Chime newsletter |
Ongoing - as follows: Held twice a year for MDs and FDs following plc results Held once a year (budget dependent) Held three times a year Held 10 times a year for members and clients/prospects only Held monthly for all new starters from across the Group Annual scheme Held quarterly Mainly for the BP Group staff but open to all Held bi-monthly for all staff under 30 Networking events for women only Weekly internal newsletter for all staff |
Community:
| Commitment | Action | Progress |
|---|---|---|
| Launch a charity partnership which supports Chime's CR carbon neutral process/activity *** | Not achieved | |
| Develop a clearer understanding of the contribution we as a business make to the community | Annual survey for business contributions has been done by each company’s MD/FD. Individual activity surveys also completed. Survey will be done annually |
Achieved - Next Community Investment survey completed in January 2009 covering all business and individual contributions and activities |
| Continue to increase the contribution that we as a company and as individuals (financial and skill-based) make to our community | Promote via people’s charity work, client pro bono work, etc. on our internal newsletter | Ongoing - gathered from the Volunteer/Charity Hero of the Week section on The Week at Chime newsletter |
| Launch a group wide charity partnership | See above *** | Not achieved |
| Encourage volunteering across companies and individuals | Promote charity and community involvement days | Not achieved |



